Product Warranty

Welcome to eMeet self-service page. This page is for you to reach out to us when you have issues with your product or to quickly help resolve any other issue you’re experiencing.


Please note this page is for purchases made through this website or the eMeet store on sites such as Amazon and JD.com. For purchases made through eMeet authorized resellers, please contact them directly. For not purchased through eMeet authorized reseller, eMeet will not perform a warranty.


If your have question, you can check the User Manual FAQ or eMeet website FAQ to solve the problem.All products purchased from eMeet come with a one-year limited warranty. If your product turns out to have a defect during its warranty period, please contact us via the feedback form below and let us know what we can do to help you.


Thank you in advance for all of the information you provided, we know your time is precious.

Product Feedback Form

  • Order ID*
  • Product Name*
  • Purchase Site*
  • Problem Description*
  • Contact Name*
  • Email Address*
  • Phone Number*
  • Country*
  • Return & Exchange Address*
  • Zip Code
  • Upload Proof of Purchase & photo of the device itself with the eMeet logo showing (Maximum 2MB)*
    Upload
Submit